How We Work At Carelink Healthcare
Your Path to Independent Living with Professional Support
Carelink Healthcare Professionals
Independent Leicester-based agency specialising in qualified nursing and domiciliary care
Your Care Journey
Welcome & Initial Contact
Getting to Know You
Your journey begins with a warm welcome to Carelink Healthcare. We understand that reaching out for care support is an important decision.
During your initial contact, we will:
- Listen to your specific care needs and concerns
- Explain our range of services including flexible home care, live-in care, and hospital staff provision
- Answer any questions you or your family may have
- Schedule a convenient time for a detailed assessment
Comprehensive Assessment
Understanding Your Unique Needs
We carry out a detailed care plan assessment with you and your family. This is where we truly listen to what you tell us about the help you need.
Our assessment includes:
- Evaluation of daily living activities and support requirements
- Discussion of your personal goals and aspirations
- Assessment of your home environment and equipment needs
- Understanding your preferences for care routines and schedules
- Identifying any specialized medical or nursing requirements
We respect your dignity, lifestyle and privacy throughout this process.
Personalized Care Plan
Designed Around You
We work with you to create a comprehensive care plan to match your individual needs, ensuring you get the most out of life.
Your care plan includes:
- Tailored support schedules - day, night, or round-the-clock care
- Specific care activities and assistance required
- Matched care professionals based on your preferences
- Clear communication protocols with family members
- Emergency procedures and contact information
Our services are designed to help you continue living independently at home or return to your own home after illness.
Meeting Your Care Team
Introducing Our Qualified Professionals
We introduce you to your dedicated care team - professionals who are specifically trained to focus on your goals.
Our care givers are:
- Fully qualified in nursing and domiciliary care
- Trained in the safest techniques for physical assistance
- Experienced working with a wide range of mobility aids and equipment
- Committed to providing both emotional and practical support
- Background checked and continuously trained
Care Delivery Begins
Your Support Starts
Your personalized care begins, whether it's day or night care, live-in support, or relief nursing staff.
We provide:
- Flexible home care and nursing - support when you need it most
- Live-in care - the preferred alternative to residential homes, with companionship round-the-clock
- Relief staff - covering temporary needs in hospitals and nursing homes
It may be just a helping hand, or working with a wide range of mobility aids throughout the day - we're here for you.
Ongoing Support & Reviews
Continuous Care Excellence
Your care journey doesn't stop once it begins. We provide continuous monitoring and regular reviews to ensure your care plan remains perfect for your evolving needs.
Our ongoing commitment includes:
- Regular reviews of your care plan and satisfaction
- Adjustments to support levels as needs change
- Open communication channels with you and your family
- Quality assurance checks and staff supervision
- 24/7 support line for any concerns or emergencies
We're dedicated to helping you maintain your independence, dignity and quality of life every step of the way.
Ready to Start Your Care Journey?
Contact Carelink Healthcare Professionals today to discuss your care needs
Get In TouchTestimonials
Doris Osei-Bonsu
"My first time on English soil, I was very apprehensive of how things will turn out at the workplace. But all that apprehension fizzled out when I joined Carelink Healthcare as I had the best of receptions from the team. The flexible work schedule, a wonderful set of work mates who have been very helpful. I have enjoyed every bit of time spent with them. As a human institution, I believe Carelink will continue to improve and deliver on best work practices and make it the envy and choice of future clientele and employees alike."
Liz Ward
"I would just like to say a big thank you to Tsitsi at Carelink Health. She has been looking after my mum for a few months now. She is a lovely, warm smiley lady she looks after my mum, Ann, exceptionally well. She goes above and beyond to make sure she has everything she needs whilst she is there. I would also like to say that the other carers are great too. They do so much in there allotted time so thank you to you all. It puts my mind at rest knowing someone is going in to see my mum everyday!"
Belinda Atwi
"I wholeheartedly recommend Carelink Health Care Professionals Limited to anyone seeking a career in caregiving or looking to enhance their skills. Their exceptional supervision, robust training programs, and unwavering support have made me a more competent and compassionate carer. Joining Carelink Health Care Professionals Limited has been a pivotal step in my professional journey, and I am grateful for the positive impact they have had on my career".
Frequently Asked Questions
Answers To Commonly Questions
How does Carelink Healthcare ensure dignity and respect in care?
We believe personal care should respect your lifestyle, dignity, and privacy. Our carers are trained to deliver professional, compassionate support while maintaining the highest levels of respect and trust in your home.
Can Carelink Healthcare provide support for complex conditions like Dementia or Alzheimer’s?
Yes. Our team is trained and experienced in supporting individuals with complex conditions, including Dementia and Alzheimer’s, with tailored care plans to ensure safety, comfort, and quality of life.
What are Carelink Healthcare’s staffing solutions?
We work with hospitals and nursing homes to provide qualified, professional carers and nurses, ensuring facilities have reliable staff to meet patient needs.
What types of care services does Carelink Healthcare provide?
We provide a full range of care services, including home care and nursing (day or night support), live-in care, and professional staffing solutions for hospitals and nursing homes.
Who can benefit from Carelink’s home care services?
Our home care services support older people, young adults with physical disabilities or mental health needs, those with sensory loss, learning disabilities, terminal illness, palliative care requirements, and conditions such as Dementia and Alzheimer’s.
What is live-in care and how does it work?
Live-in care is an alternative to moving into a residential or nursing home. A trusted carer lives with you in your own home, providing round-the-clock support, companionship, and assistance with daily activities, while ensuring comfort and independence.
Contact Us
0116 251 3373
13 Western Dr, Blaby, Leicester England LE8 4FR